Get a Delivery Quote & Availability Confirmation
No obligation. No checkout required.
Clear answers before you decide — no pressure, no obligation.
What Happens After You Submit
Most requests are answered within the same business day.
We Review Your Request
Our team reviews the product you’re interested in, your location, and any notes you’ve shared.
We Confirm Delivery or Pickup
We verify delivery availability to your postal code or confirm same-day pickup from our Etobicoke warehouse.
We Answer Your Questions
Dimensions, finishes, timelines, care, or custom options — we’ll give you clear, straightforward answers.
You Decide Next Steps
Once you have the details, you decide how to proceed. No checkout required. No sales pressure.
Delivery & Pickup Details
We offer local delivery across the Greater Toronto Area for in-stock furniture.
Typical delivery timelines:
- 7–10 days for most in-stock pieces
- White-glove delivery available for larger or heavier items
Before anything moves forward, we confirm delivery details with you so there are no surprises.
Same-day pickup is available from our Etobicoke warehouse for in-stock items.
We’ll coordinate:
- Pickup timing
- Loading requirements
- Any vehicle or access considerations
This option is ideal if you prefer to take delivery yourself.
We deliver throughout the GTA and surrounding areas.
If you’re outside the GTA, submit your postal code and we’ll confirm:
- Availability
- Delivery options
- Estimated timelines
Damage Policy
If an item arrives damaged, contact us immediately.
We'll review the issue and arrange an appropriate resolution, which may include repair, replacement, or another agreed solution depending on the situation.
Workmanship Guarantee
All Urbis furniture is crafted from 100% solid hardwood — no veneer, no MDF.
We stand behind the quality of our workmanship.
If something isn't right, we'll work with you to make it right.
View The Products First
Many customers prefer to see pieces in person before deciding.
At our Etobicoke warehouse showroom, you can:
- View in-stock furniture
- See wood grain, finishes, and scale up close
- Speak directly with our team
There’s no obligation — just a chance to confirm the piece is right for your space.
FAQ
Do I have to buy after submitting a delivery quote?
No. This request is only to confirm availability, delivery options, and details so you can make an informed decision.
How quickly will I hear back?
Most requests are answered within the same business day.
Can you help me choose the right piece or size?
Yes. Use the notes field to tell us about your space, and we’ll help guide you.
Do you offer custom sizing or finishes?
Some pieces can be customized. Once we review your request, we’ll let you know what’s possible.
Get Clear Answers Before You Decide
Solid hardwood furniture is a considered purchase.
You should have clear information before committing.
Confirm delivery, availability, and details first — then decide when you're ready.
Built from real hardwood. No veneer. No MDF.